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MSPs: Your billing system should not be sitting at their own desk

Despite the economic setbacks shaped by the pandemic, demand for cloud communications services continues to grow. The remote “work-life” arrangement and increased displacement of face-to-face meetings by video conferences has managed service provider (MSP) leaders clamoring to take...

Debunking three sunk cost fallacies in selecting enterprise software

Has your business ever avoided investing in key software systems simply because of perceived high costs? This inaction is an example of a sunk cost fallacy.

Both psychologists and behavioural economists have noted that humans have a stronger natural tendency to avoid losses than to...

Five key ways machine learning can thwart phishing attacks

Global mobile phishing attempts surged by 37% amid shift to work-from-home for the thousands of businesses needing to adhere to shelter-in-place directives. According to Verizon, over 90% of breaches start with a phishing attack and with more than 60% of emails being read on mobile, mobile...

Four key steps to transform cybersecurity into a business enabler

Cybersecurity has traditionally been viewed as the department of ‘no’ – thought to be cautious, restrictive, and restrained. COVID-19 demonstrated this to be far from the truth. When physical offices had to suddenly transform into digital, virtual hubs, cybersecurity became an essential...