Securing remote network access for business continuity in times of crisis: A guide

With the coronavirus outbreak continuing to gather pace, many businesses around the world are having to provide remote access for all their employees, sometimes for the first time. This is being done under pressure to tight time constraints. It’s difficult for anyone to do their best work with deadlines looming, and worries and concerns about the current situation playing on their mind. IT staff are no different.

Mistakes and misconfigurations are inevitable and that will...

Managing enterprise authentication with single sign-on: The seven key benefits

The advent of online shopping created an expectation of 24/7 corporate availability and interaction that the arrival of the smartphone only solidified. Anything is possible now, it seems, at any time of day and from any location. In this world of limitless options, organisations must be cloud-enabled and mobile-ready to remain competitive.

This is great for users but tricky for organisations to pull off....

Putting the user first: Why goals, comms, and transparency are key for internal services

Internal services are the lifeblood of every organisation. Supporting departments, such as IT, human resources, and facility management, enable a slick working environment. Setting up an employee’s workstation, resolving a technical problem, or reserving a meeting room are all possible because of the provision of quality user service support.

These simple but vital functions are foundational to the...

Three key MSP considerations for 2020 and beyond as 5G arrives

In today’s climate, many Managed Service Providers (MSPs) are at a crossroads. The industry is growing at an impressive rate of 12.5% annually since 2014, but despite this wave of optimism, many providers remain apprehensive about the road that lies ahead. Shifts in the industry have shaped client demands and forced changes in many MSP sales models. The good news: managed services aren’t going anywhere. There is currently an increased...

Apple subsidiary Claris launches low-code automation platform

Claris International, a subsidiary of Apple, has announced the launch of its ‘Claris Connect’ workflow automation platform.

According to the company, the platform is designed for the real-world challenges of small and medium businesses. After several months of testing and growth of its library of connectors, the company is now finally all set to drive digital transformation for any...

IT superheroes: Treat shadow IT as your sidekick, not your arch nemesis

When you think about your favourite superheroes, there is always an arch-nemesis that proves to be a thorn in the side. Think Batman and the Joker, Spiderman and Venom, Superman and Lex Luthor. For most IT leaders, it’s fair to say that one of the biggest archnemeses comes in the form of shadow IT.

And business leaders tend to agree. In our recent Digital Disconnect Study, 78% of IT and...

Unqork secures $51 million in series B funding to further no-code enterprise mission

No-code application platform provider Unqork has announced the close of a $51 million (£39.6m) series B funding round to further its mission of providing high-quality software for large enterprises at low cost.

The round was put together by existing investor Goldman Sachs, as well as new investors Aquiline Technology Growth and World Innovation Lab, and is part of a wider $131m (£101.7m) round of funding led by Alphabet investment fund CapitalG.

The money will be...

For a truly customer-centric model, we need to solve the ‘last mile’ of AI

I’ve yet to work with an enterprise that didn’t have customer-centricity as its top goal. Customer centricity has been the driving force behind countless digital transformation initiatives, and the reason why so many enterprises invest in building a data science team and culture designed to help them better understand their customers.

Just committing to a customer-centric approach is worthy...

Gaurang Torvekar, CEO, Indorse: On finding the right business model for a skills marketplace – with blockchain

For any budding entrepreneurs with an idea and a head full of dreams, here are two key lessons that Gaurang Torvekar, CEO of Singapore-based Indorse, has learned: the business model is more important than the idea, and don’t let your technology be the only selling point.

Torvekar (left) firmly describes himself as a founder in the blockchain space, having developed in Ethereum over the past four...

BlackBerry threat analysis report sounds pessimistic warning for retail and automotive brands

If you are in the automotive or retail space, expect more cyber threats in the coming year – according to a new report from BlackBerry.

The company’s 2020 Threat Report, put together using insights from Cylance, the anti-malware provider acquired by BlackBerry one year ago, analysed various attack vectors of interest to bad actors, from coin-mining to ever-sophisticated ransomware...