CIOs don’t need to reach out to HR – it needs to be the other way around

Digital isn’t one person’s problem. It’s not even one department's problem. Yet all we hear every day is that CIOs should be reaching out across the business to improve data culture and persuade people to get on board with transformation projects.

Rubbish. It’s the job of every department to explore how new technologies can enhance the work they do and that’s as true of the HR department as it is any other part of the business.

The benefits of...

Putting the user first: Why goals, comms, and transparency are key for internal services

Internal services are the lifeblood of every organisation. Supporting departments, such as IT, human resources, and facility management, enable a slick working environment. Setting up an employee’s workstation, resolving a technical problem, or reserving a meeting room are all possible because of the provision of quality user service support.

These simple but vital functions are foundational to the...

Transform and thrive: How digital removes the guesswork from manufacturing operations

As innovative technologies continue to steadily come to the fore across manufacturers, there has never been a more important time to evolve. Many manufacturers find themselves at a crossroads: to transform and thrive or to ignore the digital transformation call and fall behind the competition. Adopting a data-driven, customer-centric business model and leveraging technology that brings together physical and digital operations is key to helping...

Organisations adopting AI in finance and operations see 80% faster annual profits, says Oracle

Organisations adopting artificial intelligence (AI) alongside other emerging technologies in finance and operations are likely to see their annual profits grow 80% faster, according to a study from Oracle.

The study, titled ‘Emerging Technologies: The Competitive Edge for Finance and Operations’, found that of the 700 respondents polled, 37% of finance organisations have seen a reduction in...

IT superheroes: Treat shadow IT as your sidekick, not your arch nemesis

When you think about your favourite superheroes, there is always an arch-nemesis that proves to be a thorn in the side. Think Batman and the Joker, Spiderman and Venom, Superman and Lex Luthor. For most IT leaders, it’s fair to say that one of the biggest archnemeses comes in the form of shadow IT.

And business leaders tend to agree. In our recent Digital Disconnect Study, 78% of IT and...

Unqork secures $51 million in series B funding to further no-code enterprise mission

No-code application platform provider Unqork has announced the close of a $51 million (£39.6m) series B funding round to further its mission of providing high-quality software for large enterprises at low cost.

The round was put together by existing investor Goldman Sachs, as well as new investors Aquiline Technology Growth and World Innovation Lab, and is part of a wider $131m (£101.7m) round of funding led by Alphabet investment fund CapitalG.

The money will be...

For a truly customer-centric model, we need to solve the ‘last mile’ of AI

I’ve yet to work with an enterprise that didn’t have customer-centricity as its top goal. Customer centricity has been the driving force behind countless digital transformation initiatives, and the reason why so many enterprises invest in building a data science team and culture designed to help them better understand their customers.

Just committing to a customer-centric approach is worthy...

Kronos and Ultimate Software announce merger to create HCM powerhouse

Kronos, a US-based human capital management cloud provider has entered into a definitive merger agreement with Ultimate Software with the aim to build one of the world’s largest cloud companies.

The combined company will have a stronger position in the rapidly growing human capital management (HCM) marketplace. The companies will have revenues of about $3 billion (£1.54bn), more than 12,000...

Why businesses must bite the bullet and upgrade their legacy ERP systems

Although ERP systems involve lengthy implementation times and decades-long lifespans, when a new generation of solutions offers a significant leap forwards in capability and convenience, there are few reasons to remain tied to a legacy system. Take Microsoft Dynamics as an example – Dynamics 365 has arrived on the market in full force in late 2016, and many Dynamics AX users are already actively looking to shift away from a solution that...