VMware research explores importance of anytime, anywhere employee apps

James is editor in chief of TechForge Media, with a passion for how technologies influence business and several Mobile World Congress events under his belt. James has interviewed a variety of leading figures in his career, from former Mafia boss Michael Franzese, to Steve Wozniak, and Jean Michel Jarre. James can be found tweeting at @James_T_Bourne.

The digital workforce is increasing in prominence – but how are these technological changes being analysed, and is it improving performance?

According to a new report released by VMware, alongside Forbes Insights, while companies which offer applications ‘anytime, anywhere’ to their employees can see measurable gains, there remains a gap between what the CIO thinks employees are being provided with and the employee experience.

The study, which polled more than 2,000 executives and frontline employees, put businesses in three categories: the traditional workspaces, companies who do not provide employees with the technology they need to do their jobs effectively; the transitioning workspaces, with technology but not easily accessible; and the anytime, anywhere digital workspaces.

Naturally, when asked about their usage of business apps and the time saved, there was a clear correlation. When asked to agree with the statement ‘employee business applications have reduced the time I spend on manual processes’, more than half (54%) of digital workspace respondents replied positively, compared with 29% and 12% for transitioning and traditional respectively. When it came to apps increasing personal productivity, 63% of digital workspace respondents strongly agreed, compared to 30% and 14%.

For specific apps, 61% of end users cited editing and file sharing as ‘very important’, ahead of virtual meetings and collaboration apps (60%) and project management (55%). In more than three quarters (76%) of cases, the apps were provided by the employers.

The hits keep on coming. When asked to rate the importance of enterprise apps in recruiting talent for their organisations, 69% of digital workspaces cited it as ‘very important’, compared with 42% and 30% for transitioning and traditional. For onboarding new employees, it was 59%, 30%, and 12% respectively. “These small wins add up and CIOs are recognising the impact business apps can have on enterprise performance,” the report noted.

“The traditional approach to technology management from the top down has led to shadow IT with employees choosing to use devices, software, and systems outside the approval of IT,” said Sumit Dhawan, VMware senior vice president and end user computing general manager in a statement. “This report shows that a chance in mindset among IT leaders and empowering employee choice can lead to improved workplace culture and yield tangible benefits in multiple areas.”

You can find out more about the report here.


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