Sapho, a San Bruno-based enterprise software provider, has announced a deep integration with Windows 10, enabling users to act upon tasks from various enterprise data points through the same system.
The company is best known for its micro app approach to solving the enterprise productivity puzzle. As this publication explored last year, Sapho’s main product offers a Facebook-esque social feed of actionable applications, all with the same UX, be they Oracle, Concur, or SAP. Apps can be tailored to specific job roles and users, and can be delivered to desktop, Slack, Microsoft Teams, and more.
Now, Windows 10 can be added to this list. As the company puts it in a blog post announcing the move, the new integration makes Windows itself a Sapho endpoint.
The integration allows enterprises to deliver event-driven notifications and micro apps natively in Windows through toast notifications (below), the Action Center, or as an app within My People, a feature which enables users to quickly Skype or email contacts from a single taskbar button. The Action Center integration helps stack notifications if they are missed by users, while the Sapho button sits on the taskbar offering a continual presence.
“For us, our vision of the modern portal is a consistent experience across all systems and all devices,” explained Omar ElNaggar, Sapho senior product manager. “We’re trying to be both backwards compatible and future-proof for the endpoints of the future.”
Naturally, not every organisation is full steam ahead on Windows 10 as yet – the latest figures from NetMarketShare show 44% usage of Windows 7, compared with 30% for Windows 10. But clients and prospects are getting there with something of a collaboration with companies such as Sapho.
“Most of the clients I work with either have Windows 10 or are rolling it out,” said ElNaggar. “One of the things they like is when they’re trying to describe the value that Windows 10 is going to add to their organisation, [with] something like this, they can partner with us and do it at the same time, so that you are really seeing a shift in your workflows by implementing Windows 10.”
The psychology behind notifications, and what users accept or refuse, is something that this reporter has discussed with Sapho in the past. It’s also something the company thinks about a lot. “Consumer[isation] has changed how people effect these applications,” said Natalie Lambert, Sapho VP marketing. “They expect these notifications, they expect these push workflows, they really have learned to accept a different type of computing, which the desktop environment simply hasn’t been able to deliver to date.”
Yet it can only go so far. From an administrative perspective, Sapho turns off the most intrusive elements by default. “We actually almost discourage people from starting with the intrusive pop up notification,” said ElNaggar. “I think maybe four years ago, people thought that you wanted everything to be a pop up, and now our devices are just completely cluttered with those badges.
“We really see a distinct difference between things that warrant a pop up, with the toast [notifications] and the Action Center, versus this sort of feed, of everything that you want to take care of. And we encourage our users to understand that as well.”
Last year, alongside Microsoft Teams integration, Sapho also teamed up with Microsoft for Actionable Messages for Microsoft Outlook – or a ‘souped-up email’, as ElNaggar described it.
You can find out more about Sapho’s integration with Windows 10 here.
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