For better or worse: How understanding the pros and cons can give businesses the perfect marriage with SaaS

Subscription-based services are revolutionising the way many of us consume everyday products. From Netflix and Spotify giving instant access to vast libraries of content, to meal kits such as Gousto and Hello Fresh taking the complexity – and up-front effort – out of preparing a meal.

Things are the same in the business realm, where vendors and their customers are embracing software as a...