Embracing an agile culture for business growth: A guide to best practice – and what to avoid

Professional services company Accenture found itself in a crisis. The company’s growth stunted. When leadership investigated the reasons why, they came to realise that their promotions and rewards system benefited those employees who were more focused on self-promotion, compared with those whose focus was helping the organisation succeed.

So, company leaders decided to embrace change and use a different, more collaborative, performance conversation rather than continuing with...