Managing the complexities of IT convergence: Exploring the future

Today, IT pros find themselves in a new reality, where IT roles have converged in response to the interconnected nature of modern environments. While a focus on cloud and hybrid IT architectures has been crucial in breaking down silos, it’s not without complexities. Ensuring uptime, availability, and performance of systems and applications, and greater collaboration with leadership to drive business success, is paramount. The global Covid-19 pandemic has amplified this, as organisations...

How automation will impact the future of IT skills

In casual conversation, artificial intelligence (AI) and automation are talked about as if they’re interchangeable, but this doesn’t reflect reality. Automated processes serve the sole function of automating specific tasks without human intervention. AI, on the other hand, is the simulation of actual human intelligence to work on tasks independently.

Despite the clear distinction between AI...